How Gung handles EDI

EDI (Electronic Data Interchange) is an important subsets of e-commerce, and it remains one of the most preferred means of exchanging documents and automating processes between companies. As a supplier, you most certainly already have key customers and accounts that want you to receive orders via EDI. The good news is, Gung can be your partner in integrating existing (or new) EDI processes into a broader e-commerce strategy. It is not always a quick and cheap exercise, but once it is in place, EDI can save you and your customers time, money, and headaches.

Gung is unlike a traditional EDI partner for a few reasons. First, we have a deep understanding of the order flows in your ERP system. Gung was designed from the start by ERP specialists who imagined B2B e-commerce as an extension of the ERP backbone. Second, Gung is more than just EDI—we can offer you a full e-commerce strategy, with EDI being one of several key components.

How does the EDI flow work in Gung?

Gung is fully equipped to handle EDI and would likely replace any EDI partners you have in place today. Below is an overview of how EDI works as part of an integration between your ERP system and Gung.

PRICAT Files

EDI usually starts with a PRICAT. PRICAT is file that contains the exact item number, price, EAN and contract information. The source of this item information is usually your ERP or the Gung PIM system.

Order receipt

EDI allows you to receive a purchase order from your customer electronically. In the background, Gung retrieves orders from an FTP or similar source and creates them in your ERP system.

Order recognition

If any corrections or changes need to be made, these are done directly in your ERP system. Gung will only create the electronic order acknowledgment for your customer once you have accepted the order. Gung sends a message to the buyer, simply stating that the order has been received and when you can deliver it.

Delivery notification

When the delivery is completed and recorded in either your ERP or WMS system, Gung creates a delivery notification for your customer. This is a convenient and flexible way to tell your customer what has been delivered to them, and when. If there are any discrepancies between what was expected and what was delivered, the EDI message will help surface issues quickly.

Invoice creation

Gung also ensures that the invoice that goes from you to your customer is handled via EDI. Once the invoice is created in your ERP system, Gung creates an electronic invoice for your customer, which then ends up directly in their ledger.

Choose a partner who understands your business

Gung is the ideal partner for handling two-way EDI with your customers. With our deep understanding of both your business and your business system, we will be able to quickly help you build messages that are properly formatted; properly reading and writing the correct data; as well as properly kicking off the right automations in your ERP system.