B2B Customer & Dealer Portal:

Sell what’s available, when your customers need it, at the right price.

Offer your sales reps, service reps, customers, and distributors an online portal and store that is fully integrated with your ERP system. Unlike other eCommerce solutions focused on B2C or D2C, Gung delivers out-of-the-box features and functionality designed to support B2B transactions (e.g., customer-specific assortments and prices, or stock availability at different warehouses).

B2B: Business 2 Business

The Gung B2B module enhances and extends your ERP system to make the buying journey as simple and clear as possible. Your products are presented in an modern and professional way while remaining aligned with your visual brand identity. The B2B module manages, among other things, stock balances, delivery windows, parallel order flows, languages, currencies, customized prices, images, and product information. 

  • Simplify order flows with 24/7 self service.

  • Activate multiple order flows at the same time.

  • Search and filter options for all data.

  • Display full order and invoice history, straight from your ERP system.

  • Control customer-unique and joint assortments.

  • Create order line sheets and product catalogues.

  • Digitalize the showroom features with a media bank.

  • Leverage a standard, front-end web store design that can be customized when needed.

  • Displays real-time ERP system data based on pre-built integrations with Made2Manage, Intuitive, Acumatica, Microsoft Dynamics, and more.

 
 

Consistent Order Flows

With a single platform for order management, your distributors, agents, and sales/service reps will have a consistent way search for products and see a complete listing (with images and other digital assets) of what is available for immediate delivery. What’s more, Gung's pre-built workflows and easy-to-use interface results in much less training and onboarding for everyone using it.

 

Real-Time Prices

Gung’s B2B customer and dealer portal leverages the price management features in your ERP system, so you can be confident that the current price will be displayed, and that pricing updates will be captured in real time.

Custom Portals

Provide your customers with their own portal, where they can log in to access custom product assortments and pricing that are fetched straight from your ERP system. They can also visit a personalized dashboard to see order history; download invoices; check the status of deliveries in real time; and create and update their own account information.

 

Pre-built Integrations

Gung’s philosophy is to respect your ERP’s position as the system of record and to leverages its database, rather than introduce a new one. Gung’s integration with your ERP system is always included as part of your implementation package. Currently we offer pre-built integrations with Epicor and Microsoft Dynamics BC. On top of that, we also have integrations with partner systems like Ongoing, Unifaun, Magento, Shopify, WooCommerce, CRM systems, EDI, and Stripe to name a few.

Compelling Product Data

Gung’s B2B order management module has a one-of-a-kind approach to product data, and includes an adjoining Product Information Management (PIM) system which allows you to leverage the data in your ERP system, as well as extend it by adding digital assets and other product data. In the end, what you display in your web store is both accurate and aesthetic.

 

10 Weeks to Go Live

Gung delivers a fast, agile, no-frills implementation (averaging 10 weeks from start to finish) with a quick ROI. All projects begin with a workshop, usually preceded by a Proof of Concept based on your actual data. Once you’re live, the partnership doesn’t end. You can continuously derive value from your eCommerce strategy with support from Gung’s consultants and product experts.